If you’re a first time visitor to Rendezvous Brighton we want you to feel welcome and totally confident as you walk through our doors. And even if you’re an experienced hand, we know you may also have questions.
Based on our years of experience and feedback from customers, we have put together a list of commonly asked questions and relevant answers. We hope you'll find them useful, but if you can't find the answer to your question or need further assistance, contact us and we will do our best to help.
DO I HAVE TO BE A MEMBER TO COME TO THE CASINO?
No you don’t need to be a member to enjoy everything the casino has to offer and entry to the casino is free.
HOW OLD DO I HAVE TO BE TO ENTER THE CASINO?
You must be 18 years of age or over to come to Rendezvous Brighton. This applies to all our facilities, including the restaurants. You will be asked to produce ID if you’re lucky enough to look 25 or under.
DO I NEED ID?
If you look under 25 then you will be required to show ID. You may also be asked to show ID when buying in or cashing out winnings or when signing up to our Met Card loyalty programme.
WHAT’S THE DRESS CODE?
We want you to feel comfortable and ready to enjoy your visit to Rendezvous Brighton so we recommend a smart casual dress code.
DO YOU HAVE A DISABLED ACCESS GUIDE TO THE CASINO?
Yes our casino has wheelchair access and disabled toilets.
If you need any specific assistance, please call us on 0127 360 5602 so we can discuss how best to support your needs.
DO YOU HAVE CAR PARKING FACILITIES?
Yes, we have ample parking.
DO YOU HAVE WHEELCHAIR ACCESS TO THE CASINO?
Yes our casino has wheelchair access and disabled toilets.
If you need any specific assistance, please call us on 0127 360 5602 so we can discuss how best to support your needs.
For any specific assistance, please contact us so we can discuss how to best support your needs.
WHAT ARE YOUR OPENING HOURS?
Gaming
10am - 4am Sunday - Thursday, 10am - 6am Friday and Saturday
Tables Open from 12 noon
Waterside Bar
12 noon - 3.30am Sunday - Thursday, 12 noon - 4am Friday and Saturday
WHAT GAMING FACILITIES DO YOU HAVE?
We offer Blackjack, Three Card Poker and American Roulette. We also offer electronic games such as Electronic Roulette and state of the art Slot Machines. For more information about Poker and tournaments, please visit the Tournament Schedule section.
WHEN IS POKER AVAILABLE?
WHY DO YOU HAVE TO VERIFY MY IDENTITY WHEN YOU REACH A CERTAIN LEVEL OF CASH-IN OR CASH OUT IN THE CASINO?
UK casinos are highly regulated to ensure that they offer safe environments for customers to have fun and enjoy gaming.In order to comply with these regulations, we sometimes have to ask customers for additional information – this generally applies to customers who game with us at higher levels. For more information, please visit our we have to ask page.
IF I DON’T WANT TO GAME, WHAT ELSE IS THERE TO DO?
We have a fantastic restaurant offering various menus and a main bar fully stocked with wines, beers and spirits, plus an extensive cocktail menu.
I’VE HEARD THE MET CARD MENTIONED. WHAT IS IT?
The Met Card is our loyalty programme. Once signed up, you will earn Reward Points every time you play, eat or drink at one of our venues and you will receive 10% off when buying food and drinks at the bar. The more you earn, the greater your Tier status and benefits, and you’ll get more return on your play than with any other casino group.
DOES IT COST ANYTHING TO JOIN THE MET CARD?
No, signing up to The Met Card is free. Registration is quick and easy.
I HAVE NOT VISITED THE CASINO FOR A WHILE. IS MY MET CARD STILL VALID?
Your Met Card will remain valid. However, you need to have visited a casino within the last six months to keep your Reward Points balance. Otherwise, your balance expires.
I’VE LOST MY MET CARD. CAN I STILL ENTER THE CASINO?
Yes, you can still come in to the casino. Make sure you pick up a replacement card from Reception desk on your way in.
WHAT DOES MY MET CARD ENTITLE ME TO?
Every time you play Slots, Electronic games and table games you earn Reward Points. These can be used for food, drinks, gaming chips and merchandise within the casino. To see all the rewards on offer at each casino, check out our Met Card section.
DO YOU REQUIRE ANY OTHER INFORMATION?
If you provide us with your email address and mobile number, we’ll keep you up to date with our latest offers, exclusive promotions and upcoming events.
I WANT SOME MORE INFORMATION, WHO DO I NEED TO SPEAK TO?
You can contact the team that you would like to speak to through our contact form or by calling 0127 360 5602.
Or you can write to us at:
Rendezvous Casino
Brighton Marina Village
Brighton
Sussex
BN2 5UT
DO YOU HAVE ANY PRIVATE HIRE FACILITIES?
Yes, we have several options suitable for parties, seminars, conferences and business dinners. Please visit our function space section on the website.
I HAVE A GROUP OF 20 PEOPLE WANTING DINNER AND DRINKS, FOLLOWED BY GAMING. CAN I RESERVE A SPACE FOR THE GROUP?
Yes, please contact the Events Team at or call us on.
CAN I BRING A PARTY TO THE CASINO AND HAVE GAMING LESSONS INCLUDED?
Yes, we can give gaming tuition to your party. Please contact our events team through the enquiry form or the number below.
